HELP & FAQ
Explore answers to your everyday questions.
Your order confirmation email includes your order number and purchase details. Shipping updates are sent to the email address or phone number used at checkout.
Contact us as soon as possible with your order number. We will try to help, but changes cannot be guaranteed after processing has begun.
Processing times, delivery details, and shipping terms are available on our Shipping information page.
When tracking is available, it will be included in your shipping confirmation. Please allow time for the carrier to activate the tracking link.
Contact us within 14 days of delivery before sending anything back. Full eligibility requirements are available on our Returns information page.
Contact us promptly with your order number and clear photos of the item and packaging so we can review the issue.
Check the product page, packaging, and any manufacturer instructions included with the item. Always follow the care directions provided for that specific product.
Product dimensions and specifications are listed on the product page when available. Review them before ordering to make sure the item fits your space.